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SERVICES AND SUPPORT
"We are here to support you, see you grow and then support you some more."
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HOW WE SUPPORT YOU
Whether you have a profound experience using a PC, or limited experience, Glass Central has been developed with the user in mind. We have deliberately kept the function very simple with an easy to use and follow format, without compromising on content and functionality.
However we do understand that there are times that anyone can get stuck, confused or even a little lazy. That is why we pride ourselves on a commitment to support you and your business in an effort to simplify any confusion you may come across.
Your relationship with Glass Central begins the moment the software is delivered. Glass Central builds a long-term partnership with our customers to ensure that all questions are answered and any relevant issues are clarified, without unnecessary delays to your business.
Our goal is to support and work with your business to help you effectively implement Glass Central into your business. While you are in business, we will remain by your side, so that you know that you can count on us.
We have implemented the following services offered to all of our customers;
 Telephone and email service and support
Web based F.A.Q (Frequently Asked Questions)
Technical PC specification support
On site consulting service and tutorial
And to ensure that we are consistently delivering the highest levels of service to you, we survey our customers on a quarterly basis regarding the service they are receiving from us.
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